Valpay

Learn how to enable or disable the tipping prompt on Adyen terminals, either at the store level (all devices) or directly on a terminal.

💡 Enable or Disable Tipping on Adyen Terminals

AMS1 Boarding

What's covered under Adyen's standard terminal warranty, how long it lasts, what the Terminal Replacement Service adds, and what's excluded.

Adyen Terminal Warranty & Replacement Coverage

Learn how to view, filter, and understand payout data in the Payouts tab, including payout details, individual transfers, and fee breakdowns.

🏦 Payouts Tab: How to Use Payouts

Why NZ terminal shipments are held at customs, what a New Zealand Customs Number (client code) is, and what partners need to do before ordering terminals or resolving a held…

Shipping Terminals to New Zealand

Step-by-step guide to placing a new payment terminal order through the ValPay portal.

Placing a New Terminal Order

How to view, filter, and track terminal orders from the ValPay portal, including order statuses and shipment tracking.

Terminal Orders Tab Overview

How to transfer an Adyen terminal that is currently boarded under a different company account (outside Valpay) to your merchant account with Valpay.

🔄 Transferring an Existing Adyen Terminal From Another Company to Valpay

Adyen uses two types of codes for terminal management: One-Time Passwords (OTPs) and Terminal Passcodes. Here’s what they are, how they differ, and where to find them.

Understanding Terminal Passcodes in Adyen

This article explains how skip signature works with Adyen

Adyen "skip signature" Feature

Adyen offers test card number that developers can use in their sandbox environment.

Adyen Test Card

When returning a terminal using a call tag, follow these steps to ensure a smooth process:

Call Tag Label

After you have placed an order, it is no longer possible to change the order. But if we haven't processed the order yet, you can cancel the order.

Cancel an order in Adyen

Adyen supports brand logos on several of its Android-based payment terminals, as well as select Verifone models.

Custom Branded Terminal Logos

Ordering or replacing terminal accessories.

How to Request Accessory Replacements in Adyen

Understand maintenance calls, automatic reboots, configuration changes, and software releases.

Maintain performance

This is a step by step guide on how to perform a psp connection test on an Adyen terminal.

Performing a PSP Connection Test on Your Payment Terminal

Returning or Replacing an Adyen Terminal

Learn how to reassign an Adyen terminal to a different store or move it back to inventory within the Customer Area.

🔄 How to Reassign a Terminal in Adyen

Accepting payments during connection issues on a terminal.

Store and Forward

Learn how to start a remote access session on Adyen Android payment terminals through the Customer Area for troubleshooting and support.

Remote Access for Adyen Android Terminals

Steps for partners to handle merchant reports of Tampered errors on Adyen payment terminals, including how to order a replacement device and submit a return request in the Adyen Customer…

⚠️ Partner Guide: Handling a Tampered

Learn how to access and manage receipt settings in Adyen, including printing options, QR codes, and receipt formatting at both the store and terminal level.

🧾 Receipt Settings on Adyen Terminals

Adyen Tipping Options

Step-by-step guide to uploading a logo to Adyen terminals via Customer Area, including store-level setup, terminal requirements, file formats, and troubleshooting tips.

How to Upload a Logo to a Terminal in Adyen Customer Area

Learn how to unassign or reassign a payment terminal in the Adyen Customer Area. This guide covers all three methods available for both live and test environments, including how to…

How to Unassign a Terminal in Adyen

Here's a full breakdown of what "standalone" means in Adyen, which terminals support it, and how to enable or disable it from the Adyen Customer Area.

Adyen Standalone terminals

A partner guide to understanding and enabling Mail Order/Telephone Order (MOTO) transactions and Address Verification Service (AVS) checks on Adyen payment terminals.

📞 Enabling MOTO Payments & AVS Checks on Adyen Terminals

Adyen Android Terminal Models     🖥️

How to set up and board the Adyen NYC1 (Datecs) Bluetooth card reader with your mobile POS app.

📱 Adyen NYC1 Card Reader Boarding

The Adyen AMS1 is an all-in-one payment terminal designed to support fast, on-the-go payment journeys. It can be used handheld for mobile checkout and can also be used at a…

📱 Adyen AMS1 Terminal Overview

How to board your Verifone V400m terminal

📱Adyen Verifone V400m Boarding

How to board your Verifone V400c Plus terminal

📱Adyen Verifone V400c Plus Boarding

How to board your Verifone P400 Plus terminal

📱Adyen Verifone P400 Plus Boarding

How to Board a Verifone P630 Terminal via Adyen

📱Adyen Verifone P630 Boarding

User manual for the Adyen P630 terminal, including features, specifications, payment methods, and day-to-day usage.

📱Adyen Verifone P630 – User Manual

📱Adyen Castles S1F2 Boarding

A step-by-step guide for sub-merchants using the Adyen S1F2 terminal in standalone mode — covering setup, running sales, refunds, voids, reprinting receipts, and more.

📱Adyen Castles S1F2 Terminal — Merchant Quick-Start Guide (Standalone Mode)

📱Adyen Castles S1U2 Boarding

How to board your Adyen M450 payment terminal

📱M450 Boarding

Step-by-step guide to unbox, inspect, connect, and onboard the S1E2L payment terminal.

📱S1E2L Boarding

A guide to Adyen's PCI PTS 5.x terminal phase-out and the closest PCI PTS 6.x replacement for each discontinued model, including specs, display, connectivity, and receipt printing details.

Adyen Terminal Discontinuation: PCI PTS 5.x End-of-Life & Recommended Replacements

Overview of the new Adyen S1E4 Pro all-in-one mobile terminal: specs, payment types, connectivity, and geographic availability. Not available until 2027.

🆕 Adyen S1E4 Pro Terminal Overview (Coming Soon)

Overview of the new Adyen S1F4 Pro portable terminal with built-in printer: specs, payment types, connectivity, and geographic availability. Live pilot begins the week of August 24, 2026; General Availability…

🆕 Adyen S1F4 Pro Terminal Overview (Coming Soon)

Hardware & Terminals

Reporting Portal

PCI Compliance

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