Valpay

The Valpay Dashboard is your central hub for real-time business analytics.

🏠 Home Dashboard Overview: Unified Portal

The Payments tab in the Unified Portal allows you to view, filter, and manage all payment transactions across your stores.

💳 Payments Tab Overview: Unified Portal

The Virtual Terminal allows you to manually enter and process card payments directly from the Unified Portal. This feature is permission-based and may not be available to all users.

⌨️ Virtual Terminal Overview: Unified Portal

The Deposits tab provides a complete view of your payout activity, allowing you to review deposit summaries, drill into individual deposits, and export deposit and transaction data for reconciliation and…

🏦 Deposits Tab Overview: Unified Portal

A step-by-step guide for partners on how to submit a new terminal order, track shipments, and cancel an order in the Valpay portal.

**NEW**Terminal Orders: Placing, Tracking & Cancelling Orders

The Statements Manager tab allows you to view, filter, and send monthly statements for your stores and legal entities. This section is designed to help you quickly locate statements and…

🧾 Statement Manager Overview: Unified Portal

The Settings tab allows you to manage user access within the ValPay Unified Portal. From here, you can view existing users, add new users, and manage permissions based on assigned…

👤 Settings Overview – User Management: Unified Portal

Quick reference guide for ValPay Portal permissions, showing which permissions control active features today and which permissions currently have no user interface functionality.

🔐 ValPay Portal Permissions — Partner Quick Reference Guide

Everything merchants need to know about moving from the legacy reporting portal to Valpay’s new Unified Portal, including login access, features, and support.

FAQ: How do merchants transition to Valpay’s new Unified Portal, and what should they expect?

This article walks you through how to refund a payment using the ValPay Unified Portal. Refunds are processed directly from the Payments tab and are available only for eligible transactions.

How to Refund a Transaction in the ValPay Unified Portal

Troubleshooting sign-in issues on your Valpay Unified Portal

FAQ: Unable to Sign In to the Valpay Portal?

Helping merchants find answers, guides, and support directly from the ValPay Portal

How Merchants Access the ValPay Help Center

If you’ve processed a refund and are trying to locate it in the Valpay Portal, this guide explains how refunds appear and how to find related transactions.

FAQs: How Do Refunds Appear in the Valpay Portal?

How to use plus addressing to create separate ValPay Portal logins for testing, demos, and staged setup — plus an overview of Brand Admin, Merchant Admin, and Regular User permission…

Setting Up Multiple Portal Logins

Step-by-step guides for using the Valpay Unified Portal.

Unified Portal Guides

Reporting Portal

PCI Compliance

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